Please note that as per our Terms and Conditions, we reserve the right to limit, suspend, terminate, modify, or delete your user account and/or access to the service, if we believe that you have in any way used our service unlawfully or improperly. Accounts can also be locked upon request.
Your account may also be locked due to too many log in attempts or an IP change block. If this is the case, please contact Customer Service and they can assist you in unlocking it.