At SweepSlots, we value each member of our gaming community and strive to provide the best possible experience. To ensure that your gaming experience with us remains enjoyable and secure, we have implemented a policy regarding account deactivation and the expiration of Coins (Gold Coins and Sweeps Coins). In this help center article, we will walk you through the details of this policy and how it may affect your account.

Account Deactivation: At times, accounts may become inactive due to various reasons, such as prolonged periods of inactivity or changes in gaming preferences. If your account falls into this category, we will take steps to deactivate it. However, we understand that circumstances change, and you may wish to reactivate your account in the future. If you want to play on SweepSlots after deactivation, all you need to do is create a new account with the same email address. We completely remove any data pertaining to our users if they become inactive as a measure of security of personal data. We typically deactivate accounts in 60 Business days. 

Coins Expiration: Your SweepSlots account contains two types of Coins: Gold Coins (GC) and Sweeps Coins (SC). To keep your gaming experience fresh and exciting, it's important to be aware that these Coins may expire after a certain period of inactivity. Expired Coins cannot be used to play games or claim rewards.

Preventing Coins Expiration: To extend the expiration date of your Coins and make the most of your gaming experience, simply log in to your SweepSlots account and participate in our games or promotions within the designated time frame. This will ensure that your Coins remain active and ready for use.

Contacting Customer Support: If you have any questions, concerns, or need assistance regarding account deactivation, Coins expiration, or any other matter related to your SweepSlots account, our customer support team is here to help. Feel free to reach out to them at support@sweepslots.com and they will be happy to assist you.

Conclusion: We value your membership in the SweepSlots community and want to ensure that your experience with us is as enjoyable as possible. By understanding and acting in accordance with our account deactivation and Coins expiration policy, you can keep your account active and continue to enjoy all that SweepSlots has to offer.

Thank you for being a part of our gaming family, and we look forward to providing you with thrilling gaming experiences in the future.