18.1. Regal Technologies reserves the right to deactivate or suspend your Customer Account for
any reason whatsoever at any time without notifying you.
18.2. Without limiting clause 18.1, we reserve the right, at our sole discretion, to deactivate or
suspend your Customer Account (notwithstanding any other provision contained in these Terms
or Service) where we have reason to believe that you have engaged in any of the following
activities:
(a) You breached, or assisted another party to breach, any provisions of these Terms of Service
or the Sweeps Rules, or we have reasonable ground to suspect such breach;
(b) You have more than one Customer Account, including any Inactive Account;
(c) The name registered on your Customer Account does not match the name on the payment
method used to make purchases associated with your Customer Account;
(d) Your communication with us (including customer support) consists of harassment or
offensive behavior, including (but not limited to) threatening, derogatory, abusive or defamatory
statements, or racist, sexually explicit, pornographic, obscene or offensive language.
(e) Your Customer Account is deemed to be an Inactive Account;
(f) You become bankrupt;
(g) You provide incorrect or misleading information while registering a Customer Account;
(h) Your identity and/or legibility to receive any Prize(s) cannot be verified;
(i) You attempt to use your Customer Account through a VPN, proxy or similar service that
masks or manipulates the identification of your real location, or by otherwise providing false or
misleading information regarding your citizenship, location or place of residence, or by playing
Games and/or otherwise using the Platform through a third party or on behalf of a third party;
(j) You are not over 18 years of age or such higher minimum legal age of majority as stipulated
in the jurisdiction of your residence;
(k) You are located in a jurisdiction where participation in Games and/or on the Platform is illegal
(including, without limitation, any Excluded Territory);
(l) You have allowed or permitted (whether intentionally or unintentionally) someone else to use
your Customer Account;
(m) You have colluded with any other Player(s), (for example, playing the Games in a
coordinated manner with other Player(s) involving the same (or materially the same) selections);
(n) Without limiting clause 8.13, where Regal Technologies has received a chargeback, claim or
dispute and/or a return notification relating to any payment method associated with your
Customer Account;
(o) You have failed our due diligence procedures, or are found to be cheating, money
laundering, or undertaking any kind of fraudulent activity (including, without limitation,
Fraudulent Conduct); or
(p) It is determined by Regal Technologies that you have employed or made use of a system
(including machines, computers, software or other automated systems such as bots), which
gives you an unfair advantage.
18.3. If Regal Technologies deactivates or suspends your Customer Account for any of the
reasons referred to in clause 18.2 above, you will be liable for any and all claims, losses,
liabilities, damages, costs and expenses incurred or suffered by Regal Technologies arising
therefrom and you will indemnify and hold Regal Technologies harmless on demand for such
claims.
18.4. If we have reasonable grounds to believe that you have participated in any of the activities
set out in clause 18.2 above, then we reserve the right to withhold all or part of the balance
and/or recover from your Customer Account any Prizes, Gold Coins or Sweeps Coins, whether
or not attributable to any of the activities contemplated in clause 18.2. In such circumstances,
your details may be passed on to any applicable regulatory authority, regulatory body or any
other relevant external third parties.
18.5. If your Customer Account is suspended and this leads to the withholding and/or forfeiture
of Prizes, Sweeps Coins or Gold Coins, a documented copy of the decision may be sent to the
relevant authorities.
18.6. If your Customer Account is confirmed to have been deactivated due to fraudulent or
illegal activity by you, the unredeemed value of any Prizes allocated or credited to your
Customer Account may be forfeited.
18.7. If your Customer Account is deactivated as a result of closure of the Platform, we will
make commercially reasonable efforts to enable redemption of any existing Prizes associated
with your Customer Account, but all of your rights to use, enjoy or benefit from the Gold Coins
and Sweeps Coins will be terminated.
18.8. The rights set out in clause 18 are without prejudice to any other rights that we may
have against you under these Terms of Service or otherwise.